Small Business IT Support Without the MSP Price Tag
Most MSP contracts are built for companies with 50 seats. If you run a 2–15 person business, you don’t need a sales team and a portal you never log into — you need a competent engineer who answers, fixes, documents, and doesn’t bill you for “administrative overhead.” That’s the whole pitch.
Microsoft 365 / Google Workspace administration: accounts, shared mailboxes, MFA enforcement, DNS records that make deliverability work.
A backup plan you can actually restore from — tested, not assumed. NAS, cloud, and workstation coverage with documented recovery steps.
Office Wi-Fi that doesn’t drop, VPN access for remote staff, printer/server shares, and sane firewall rules.
$50/hr remote, billed to the quarter hour after the first. Open tickets through the client portal; everything tracked and documented.
Predictable block of hours per month plus priority response and monthly health checks. Custom quote after a free 30-minute assessment.
- • The person who answers is the person who fixes — no ticket ping-pong between tiers.
- • 20+ years across Linux, Windows servers, virtualization, and mixed-office environments.
- • Documentation is included: you own everything — passwords in your vault, configs written down.
- • No lock-in. If you ever leave, you take your documentation and go.